One customer history
Orders, inquiries, bookings, payments, loyalty, and activity connect to the same customer inside your business.
The PickupDock product
From inquiry to paid booking, without re-entering the details.
Use the customer’s inquiry to build a quote. Collect acceptance, a signature, and the required payment, then manage the booking and remaining balance.
See how it works
Follow a booking from start to finish.
Explore an example coffee cart booking. These examples explain the workflow; they do not create records or process payments.
Collect the details needed for a quote.
A branded inquiry form captures the details you need to quote. The submission becomes a lead linked to the customer record.
Example workflow · Illustrative data
Team coffee morning
New inquiry- Customer
- Studio Eight
- Service
- Coffee cart catering
- Guest count
- 75
- Service window
- 9:00 am–12:00 pm
- Venue
- Studio Eight courtyard
Your services, your rules
Configure packages, add-ons, deposits, availability, tax, and service fees around how you actually operate.
Clear responsibility
Team members see what their role allows. PickupDock records important changes, and supported AI actions require confirmation.
Pickup and events, together
Use one catalog for your website, pickups, and events.
Use reusable products across a hosted storefront, a website embed, event ordering, or a scheduled drop. Keep menus and visibility organized without duplicating your catalog.
Start with your business
Put your next inquiry, booking, and payment in one place.
Start Free
Create your account and set up your business workspace.